Warranty information
JIUSI products and accessories are covered by a manufacturing defect warranty for the period specified in the table below.
Year 1 (1):
D series
90 days:
Refurbished items only
One (1) month:
Battery
All other accessories
All warranties are based on the original purchase date. In the event of such defects during this period, JIUSI's sole obligation is to repair or replace the defective part or product at its sole discretion. Depending on the nature of the repair, in order to provide our customers with the fastest possible service, JIUSI may replace components within the warranty period instead of repairing them. Replacement parts will have the same function and a similar appearance, but may differ slightly in appearance. Except for such repairs or replacements, the sale, processing, or other treatment of this product is not accompanied by warranty, condition, or other liability. Damage caused by use, accident, or normal wear and tear (including impact damage) is not covered by this warranty or any warranty. JIUSI shall not be liable for any accident, injury, death, loss, or other claim arising out of or relating to the use of this product. In no event shall JIUSI be liable for any incidental or consequential damages arising out of or relating to the use of this product or any of its components. Please carefully read the instructions when using the product. Returns or replacements of parts and/or products may incur shipping, handling, replacement, and/or restocking costs. Important: Impact damage is not covered under warranty.
Warranty
Warranty service must meet these conditions
The product must not be tampered with, modified, or repaired by unauthorized individuals.
The product must be used in accordance with the instructions in the user manual.
The serial number, label, and tamper-evident sticker must be intact and show no signs of tampering.
Valid proof of purchase must be submitted. A receipt or sales invoice is required.
Conditions and circumstances not covered by the search warrant
• Collisions caused by non-manufacturing defects.
• Any damage caused by normal use other than as described in the user manual.
• Damage caused during flight when GPS is disabled.
• Damage caused by modification or alteration of the product.
• Damage caused by unauthorized batteries or chargers.
• Damage caused by pilot error.
• Damage caused by improper settings.
• Damage caused by operating equipment in an unsafe environment.
• Damage caused by severe weather.
• Damage caused by the use of unauthorized replacement parts.
• Damage caused by using a defective or underpowered battery pack.
• Damage caused by operating the product in an environment with electromagnetic interference (i.e., in mining areas, near radio towers, high-voltage power lines, substations, etc.).
• Damage caused by operating the product in an environment containing interference from other wireless devices (i.e., transmitters, video links, Wi-Fi signals, etc.).
To request warranty repair for "Flight," the user must submit Flight's telemetry data to JIUSI Customer Support. A certified technician will review the telemetry data and determine whether the loss of flight control is due to equipment or software malfunction. JIUSI is not liable for loss or damage caused by user error. The manufacturer's warranty covers all labor, parts, and shipping. If the product is not covered under warranty, JIUSI will inform the customer of the "no more than" cost for repair (parts), labor, and shipping. Repair costs must be paid before work begins.